What we collect

When you complete the quote form we collect the name, phone number and email address (if you provide one) you enter, along with your town, the service you asked about, the grass type you told us and anything you wrote in the message box, plus the page you submitted from and the time. We do not ask for and do not want payment details or any other sensitive personal information through this website.

Why we collect it

Solely to respond to your request: to text or call you back about the quote, to arrange a walk-through, and to send you a number. We keep what you told us about the yard so the person who calls you already knows what you asked for.

Text messages and consent

The quote form asks you to check two separate consent boxes, and they cover different things:

Non-marketing messages: appointment scheduling, service reminders, and follow-ups on a quote you asked for. This one is required, because texting you about your visit is how the service works.
Marketing messages: special offers, promotions and service updates. This one is optional and you can request a quote without it. Consent to receive marketing messages is never a condition of buying anything from us.

Message frequency varies and message and data rates may apply. Reply STOP to any message to opt out, or HELP for assistance. Opting out of marketing does not stop us contacting you about a visit already scheduled.

Who we share it with

We do not sell your information and we do not share it with third parties for their own marketing. We use a customer relationship management platform to store contact records and send appointment messages; that provider processes the information on our behalf. We will disclose information where the law requires it.

How long we keep it

Quote requests and customer records are retained while we have an active relationship with you, and afterwards for as long as we need them for tax and legal purposes. Ask us to delete your record at any time and we will.

Your choices

You can ask what we hold, ask us to correct it, ask us to delete it, or opt out of messages at any time. Call (704) 555-0164 or reply STOP to a text. There is no form and no waiting period.

Cookies and analytics

This site sets no advertising or tracking cookies and runs no third-party advertising pixels. Fonts and images are served from this site directly; your browser makes no request to any other company to display these pages.

Children

This site is not directed at children under 13 and we do not knowingly collect information from them.

Contact

Questions about this policy: call (704) 555-0164, or write to us at Loblolly Lawn & Landscape, Charlotte, NC.

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